
Dedicated and detail-oriented user experience researcher and designer with over 5 years of expertise with a proven track record of successfully executing a variety of human factors and user research projects.
I’m Jessica,
More about me.
Hello, I'm Jessica Black, a seasoned User Experience (UX) Designer & Researcher with a strong foundation in various user research methodologies. My expertise lies in planning, managing, and executing formative and validation usability tests to enhance the performance of medical devices.
With a diverse background spanning inbound marketing, graphic design, web development, social media management, user interface design, and user experience research, I bring a holistic perspective to my work. I firmly believe that successful user experiences are integral to elevating a company's brand.
Whether you're starting from scratch or seeking to enhance your existing website, I'm here to collaborate with you in creating a platform that not only meets but exceeds your users' expectations, ensuring they find what they need seamlessly. Let's work together to craft a website that customers turn to time and time again.
Core Skills
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Business Research
Technical constraints
Business goals & requirements
Product flow development
Google Analytics
Stakeholder interviews
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Experience Strategy
Consumer research
Marketplace research
Mission & vision development
Competitive research
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UX Auditing
Heuristic analysis
Value proposition development
Accessibility assessment
Content assessment & development
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User Research
User interviews
Observational research
Formative & Validation testing
Usability testing
Survey development
UI requirement development
Persona development
Task analysis
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Information Architecture
Tree testing
Open & closed card sorting
Process flow development
Content organization
Taxonomy development
Sitemapping
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Prototyping
Lo-fi wireframes
Hi-fi wireframes
Interactive prototyping
My Toolbox
I believe adaptability is an important quality for a UX designer & researcher to possess. I have also found that many design programs are built with a similar foundation. This has made it easy for me to translate skills from one design program to another.